DETAILS THAT MATTER

• Premium Down Pillow is made of 87% feathers, 13% European white down.
• Luxury Loft Pillow has synthetic fill.
• HydroCool® and Quallowarm Hypoallergenic Down Pillows are made of 100% Allergen Barrier cotton fabric, 230-thread count. A cotton weave is a tightly woven weave, which gives the fabric a soft finish while providing durability and ultra breathability.
• Organic Botanical Down Pillow is made of 100% organic sateen cotton, 300-thread count. Organic cotton is grown without the use of toxic and persistent pesticides and synthetic fertilizers.
• Premium Down Pillow has 550 fill power in white down.
• Premium Down Pillow has a striped damask cover; 300-thread count.
• Luxury Loft Pillow is hypoallergenic.
• Down is Freshness Assured™ through an exclusive cleaning process that guarantees hypoallergenic comfort.
• HydroCool® performance down alternative fill features a moisture wicking technology embedded into the fibres, for a chemical-free cool, dry comfort.
• Organic Botanical Down Pillow is filled with 70% recycled polyester and 30% Lyocell fibre.
• Organic Botanical Down Alternative is Eco-friendly blend of recycled down alternative polyester and Lyocell moisture management fibre, naturally derived from sustainably managed forests.
• Quallowarm pillow is filled with 100% polyester.
• Quallowarm, a Pottery Barn Kid’s exclusive, is a hollow core down alternative fibre that allows air movement through the fibre for enhanced comfort and warmth.

KEY PRODUCT POINTS

• Premium Down Pillow has soft/medium support and is appropriate for both back and side sleep positions.
• Luxury Loft Pillow has medium/firm support and is appropriate for both back and side sleep positions.
• HydroCool® and Quallowarm Hypoallergenic Down Pillows’ density is medium and the pillows are excellent for all sleeping positions (side, back and stomach).
• Organic Botanical Down Pillow density is medium and this pillow is excellent for all sleeping positions (side, back and stomach).
• Each pillow is sold individually.
• Machine wash.

DIMENSIONS

Premium Down Standard Pillow

• Overall: 26" wide x 20" high
• Casing: 300-thread-count cotton-damask
• Fill Weight: 16 ounces

Luxury Loft Pillow, Standard

• Overall: 26" wide x 20" high
• Casing: 200-thread-count cotton-twill
• Fill weight: 24 ounces

Luxury Loft Pillow, Euro

• Overall: 26" square
• Casing: 200-thread-count cotton-twill
• Fill weight: 36 ounces

HydroCool® Pillow

• Overall: 26" wide x 20" high
• Casing: 230-thread-count cotton
• Fill Weight: 18 ounces

Organic Botanical Down Pillow

• Overall: 26" wide x 20" high
• Casing: 300-thread-count cotton
• Fill Weight: 26 ounces

Quallowarm Hypoallergenic Down Pillow

• Overall: 26" wide x 20" high
• Casing: 230-thread-count cotton
• Fill Weight: 14 ounces

CARE

• Spot clean when necessary.
• Machine wash in warm water in a commercial-sized washer; gentle cycle.
• Tumble dry low in a commercial-sized dryer; remove promptly when dry.
• Stop dryer frequently to turn centre out to ensure centre dries and to avoid scorching.
• Avoid excessive heat as fabric may scorch.
• Do not dry-clean, bleach, iron or steam.
• Store in ventilated bag.

SHIPPING

Standard Parcel Shipping with Front Door Delivery

Smaller items are shipped using our Standard Parcel service, and delivered by Canada Post or Purolator. Items ordered together may not arrive in the same box. If your package cannot be delivered, you will receive a notice from the carrier with pick-up instructions or re-delivery options.

Unlimited Flat Rate Shipping with In-Home Delivery & Assembly

An unlimited number of eligible furniture items can be delivered for a single flat rate, per shipping address. These items will be delivered by our In-Home Delivery & Assembly service provider where items are brought into your home, unpacked and assembled (some exclusions apply) and the packaging is responsibly removed.

Eligible items will show "Unlimited Flat Rate Delivery" on the product page.

The exact shipping charge is based on your location, and delivery times vary based on item availability. For more details, please see our Shipping page.

EASY RETURNS

If you’re not 100% satisfied with your purchase, we’re here to help.

Eligible items can be exchanged for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items.

We will issue a refund in the form of the original payment or with a gift card. Please note that shipping charges are non-refundable.

Non-Returnable Items

• Made-to-order furniture
• Personalized or monogrammed items
• Used or soiled items
• Mattresses
• Final Sale items ending in .99 or .97
• Gift cards

How to Begin a Return

Online Purchases:  Our customer care associates are ready to help, please call 1-855-860-1080 or visit your local store to make a return. For oversized items and quick-ship furniture, please call us for more details.

In-Store Purchases:  Please visit your local store to make a return. An original receipt or gift receipt is required—our stores will not accept returns or exchanges without a receipt or proof of purchase.

Some restrictions apply, see our full Returns Policy.